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Frequently Asked Questions

 

How do I sign up or login?

The login button is in the upper right corner. Use this button to login or to create a User account. Login to your User acoount to take courses for yourself and to purchase courses for someone else.

How do I exit modules and quizzes?

To proceed to the next step in course completion, close the current module/quiz. For PC users, click the red X at the top right-hand corner. MAC users should click the red circle at the top left-hand corner. Mobile users should close the tab at the top of the screen. 

What is involved in completing a course?

Each course consists of 3-6 modules plus a film. After each module there is a quiz to confirm competency and reinforce learning.  A course is not complete until you have finished all modules, passed the quizzes and watched the film. 

Do I have to do the entire course in one sitting?

No, each module and quiz is independent. You can complete the entire course in one sitting or return later and complete one module at a time. Most courses take 2-3 hours. 

Do I have to take courses in a certain order? 

You can complete courses in any sequence you want. However, once you begin a course, you cannot skip around within the course or within a module. You must follow the sequence of modules outlined in your Exam Center and the sequence of slides shown in left navigation. You cannot take a quiz until every slide in tha module has been completed. 

Do I need to take notes?

You are welcome to take notes but key points for each course are summarizd in PDFs you can download at the end of each course.

Do I need to sit at a computer to take courses?

No. eSMMART courses are mobile and are compatible with MAC and Windows PCs. You can take them anywhere with an Internet connection. Certain links within courses work better with desktop or laptop computers, but 99% of eSMMART works just fine on any platform. 

What happens if I forget my user name or password?

If you forget your username or password, click here and click FORGOT YOUR PASSWORD.

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