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Become Certified • Train Staff • Grow Your Business

Mentoring

Download the mentoring and hands-on training enrollment form

Phone Consultation By the hour / On-site Training Customized training designed around your needs

Types of Help Available

  • Increased proficiency in sales calls and estimating

  • Designing a more effective marketing program

  • Developing and training team leaders

  • Getting and doing large scale moves

  • Developing an infrastructure to support growth

  • Increased profitability

  • Adding resale and moving to your business

  • Getting and doing great presentations

Three experienced NASMM members offering mentoring and hands-on training through eSMMART

Margit Novack - NASMM’s Founding President, Founder of eSMMART

As a pioneer in the Senior Move Management industry, I’ve created industry-wide training programs and trained hundreds of successful business owners. I enjoy helping new companies grow their business, but my greatest contribution may be in helping mid-stage and mature companies who want help with team leader development, an infrastructure to support growth, CRM expertise, proposing and doing large scale projects and writing award applications. I also help business owners go from good to great with one-on-one coaching on pubic speaking skills. I offer phone mentoring, face-to-face mentoring and customized multiple-day apprenticeships.

Since starting Moving Solutions in 1996, my commitment has been to professionalize the industry through ethics and education. I am NASMM’s Founding President, Founder of eSMMART and co-developer of NASMM’s FrontDoor training program. I developed the NASMM Cornerstone courses, two NASMM University webinars and the NAPO Downsizing with Seniors course. One of my greatest pleasures is to share my expertise with colleagues by presenting regularly at NASMM conferences.

Moving Solutions is located in southeastern Pennsylvania. We serve three states. have 45 employees and 8 team leaders. To learn more about Moving Solutions, a NASMM A+ Accredited company, visit www.movingsolutions.com.

If you would like to learn more about training programs with me, contact me at mnovack@movingsolutions.com. My phone mentoring rate is $150/hr, with three hours for $400. In-person programs are custom-designed and individually priced.


Beth Warren - Owner of Redefined Living and Redefined Moving, Custom On-Site Training

As a Senior Move Manager with over 16 years of experience, I get great joy in helping new move management companies grow their businesses. I have worked one-on-one with others, helping pinpoint areas to improve, discussing goals, and setting action plans. Our customized shadowing program allows newer move managers to come to us for training.

I’ve always been very open in writing and sharing information (providing the estimating Essentials sessions for NASMM), in speaking at numerous NASMM conferences. The move management industry is a very dynamic field, and my business structure enables me to provide menteees with an opportunity to gain knowledge in move management, moving (we have our own moving company) and organizing services. We know that providing a variety of services can create a more balanced stream of revenue.

We are experienced in rebranding, recently leaving our “old name” behind and embracing the benefits of a rebranding. No easy task after 15 years!

Serving as a trainer through eSMMART is a natural extension of the commitment I have made to educate others regarding our field. It is my goal yo help the next generation of Move Managers achieve not only personal satisfaction but financial success as well.

Redefined Living and Redefined Moving are located in the Tampa Bay area of Florida. To learn more about Redefined Living, a NASMM A+ Accredited company, visit www.redefinedliving.com.

If you would like to learn more about training programs with me, contact me at bwarren@redefinedliving.com. My phone mentoring rate is $150/hr, with three hours for $400. In-person programs are custom-designed and individually priced.


Susan Campbell - NASMM Past President, Owner of More Than Moving & Susan's Selections

More Than Moving began when I faced the same challenges that our clients face – I had to help my father move from his home of 46 years into a retirement community in 1998. Based on my experiences, I realized the need for senior move management before the industry had a name.

In the 16+ years since then, More Than Moving has grown from a one-woman business to a company with 36 employees and a menu of services. In addition to senior move management services, More Than Moving provides moving with its own staff of movers and trucks and provides climate-controlled storage in our building. We also help our clients liquidate their belongings through our sister company, Susan’s Selections, through estate sales, internet auctions and a 20,000 square-foot consignment store.

I continue to be involved in both the everyday aspects of the business and the strategic planning for the future of the business. On any given day, I can be found working with clients and a packing team to prepare for a move or going over a multi-delivery move with one of the drivers or working on policies and procedures with her office staff or sorting through a house in preparation of an estate sale. I stay active working in the business and on the business and can work with new or seasoned senior move managers to help grow their businesses or add new services to their businesses.

I was the President of the National Association of Senior Move Managers (NASMM) in 2008 and was the 2014 recipient of the NASMM Margit Novack Award for Excellence in Senior Move Management. I am a frequent speaker on senior move management topics and have lead education sessions at NASMM conferences.

More Than Moving, Inc. is located in Richmond, Virginia. To learn more about More Than Moving Inc., a NASMM A+ Accredited company, visit www.MoreThanMovingInc.com and www.SusansSelections.com.

If you would like to learn more about training programs with me, contact me at susan@morethanmovinginc.com. My phone mentoring rate is $150/hr, with three hours for $400. In-person programs are custom-designed and individually priced.

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